Fast resolution of issues, a clear view of the status of your requests, documents available any time, the right emergency help directly visible.
Features
One app for the entire tenant–management relationship.
Everything that happens between tenant and manager runs in one structured place — instead of scattered across email, WhatsApp, phone and letter.
For tenants & For managers
A structured inbox instead of an overflowing mailbox, no more on-call phone going home, scaling without more staff, evidence in case of disputes.
One app for the entire tenant–management relationship
Report issues
Photo, category, location — at the manager in seconds.
What the feature offers
- Categorized report with photo upload and location
- Status tracking from intake to completion
- Complete history and audit trail per case
Emergency services
Outside business hours, the right on-call services are shown directly.
What the feature offers
- Matching emergency services by category and time of day
- On-call schedule with clear escalation
- No private on-call phone needed anymore
General requests
House rules, utility bills, drilling permits — with a history instead of email chaos.
What the feature offers
- Structured 1:1 communication with history
- Bulk messages to all tenants of a property
- Everything documented and verifiable
Meter readings
Photo upload or entry, with automatic reminders.
What the feature offers
- Capture by photo or manual entry
- Automatic reminders for the reading date
- Directly transferable into the statement
Document access
Lease, house rules and statements available any time.
What the feature offers
- Central storage per tenant and property
- Utility statement as PDF upload
- GDPR-compliant data export any time
Caretaker integration
Assign jobs directly to the caretaker, with their own app access.
What the feature offers
- Own app access for assigned caretakers
- Assign and track reports directly
- Included in the property price, no per-head costs
Real-time overview & audit trail
All cases at a glance — with filters, search, history and a complete record.
What the feature offers
- Dashboard with all open and completed cases
- Filters, search and full text over the history
- Complete audit trail for disputes and TÜV
How does it fit together?
All features interlock: a report becomes a case, the case is routed to the caretaker or emergency service, every step documented — visible to tenant and manager.
Get started
Ready for a relaxed tenant–management relationship?
Try it free for 30 days. No credit card required.