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For property managers & landlords

Your tenant requests, structured in one place.

No more scattered emails, WhatsApp messages and sticky notes. CasaHero turns every tenant request into a traceable case — visible in real time, documented for disputes.

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  • No on-call phone
  • Complete audit trail
  • GDPR-compliant, EU hosting

What changes for your management

Concrete relief in daily work — measured against today’s effort between mailbox, phone and the on-call phone.

A structured inbox

Every request becomes a case with category, status and history — instead of 200 unread emails. Filters and search show what is open at a glance.

No more on-call phone

Emergencies run through an on-call schedule with clear escalation in the app. The private weekend phone stays off.

Scale without more staff

Structured cases, caretaker integration and tenant self-service relieve your team — up into the range of several hundred units.

Verifiability in disputes

Who reported and worked on what, and when? The complete audit trail documents every step (record of processing under GDPR Art. 30).

A professional presence

Your own subdomain, logo and colors instead of a shared inbox. Your tenants experience a modern, reliable management.

Data in the EU

Hosting in the EU, preferably Germany, with encryption in transit and at rest plus a DPA per tenant. Data protection as a foundation.

Ready in three steps

  1. Set up your account

    Register in a few steps, add properties and units, choose a plan. Your progress is saved.

  2. Invite tenants

    Add tenants by app invitation or magic link. Those who prefer no app use CasaHero via QR code in the browser.

  3. Everything runs structured

    Reports, requests and meter readings arrive as cases — visible in real time, documented, routable to caretaker or on-call.

Get started

Ready for a relaxed tenant–management relationship?

Try it free for 30 days. No credit card required.

Start 30-day free trial Request a demo