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For tenants

Your request is reported in seconds.

A dripping tap, a question about the house rules, the year-end meter reading — you report everything in one place and see at any time what happens next. No more waiting on hold.

  • Status visible any time
  • Works without an app via QR
  • Help in emergencies

What you get out of it

CasaHero makes contact with your management easier — reported faster, easier to follow.

Issues resolved fast

Take a photo, pick a category, send. Your report reaches the management in seconds — no call, no waiting.

Status always in view

You can see any time whether your report is received, in progress or done. No more chasing.

Help in emergencies

Outside business hours the app shows you the right on-call services directly — you don’t have to search yourself.

Documents always with you

Lease, house rules and statements are stored in the app — available any time you need them.

Even without an app

Don’t want to install anything? Scan your management’s QR code and use CasaHero right in the browser.

Your data protected

Your data stays in the EU and is encrypted. No ads, no tracking, no data selling.

How simple it is

  1. Get your invitation

    Your management invites you by email or QR code. Install the app or start right in the browser.

  2. Report your request

    Describe briefly what’s up, attach a photo, send. In emergencies you find the right help right away.

  3. Track the status

    You are notified of every step and see the current status any time — until your request is done.

The tenant app is free for you. It is provided by your property management.

Get started

Ready for a relaxed tenant–management relationship?

Try it free for 30 days. No credit card required.